Support

Frequently Asked Questions

Everything you need to know about YM Blooms, your privacy, and how it all works.

No. Your photos are completely private to you. We do not view, access, or use your photos in any way. Only people you choose to share your gallery link with can see them.

Only people you share the link with. Your galleries are not publicly listed, indexed by search engines, or visible to other YM Blooms users. You have full control over who sees your memories.

When you create a gallery, you can generate a unique story that captures the mood and emotion of your photos. It creates a poetic title, tagline, and narrative paragraph that brings your gallery to life. You can regenerate it for a different take, keep it, or dismiss it entirely.

Yes. We use industry-standard encryption and secure cloud infrastructure powered by Supabase and Vercel. Your photos are stored securely and are never shared with third parties. We do not sell or share your personal information.

Simply email [email protected] with the subject line "Delete my account" and we will permanently remove your account, all galleries, photos, and personal data from our servers within 48 hours. We are committed to your right to be forgotten under GDPR.

All your photos, galleries, stories, and personal data are permanently and irreversibly deleted from our servers. We do not retain any copies. Once deleted, this cannot be undone.

Absolutely! Every gallery has a shareable link that you can send via WhatsApp, Instagram, text message, email, or any platform you like. Just copy the link and share your memory with the world.

The free plan includes 1 gallery with up to 15 photos, a beautiful shareable link, and 3 story generations. It is free forever with no time limit.

Bloom Pack unlocks up to 5 galleries with 100 photos each. Garden Pack gives you up to 25 galleries with 200 photos each. Both are one-time payments, not subscriptions. Once you upgrade, it is yours to keep.

No. YM Blooms does not charge monthly fees. Our packs are one-time purchases. You pay once and your upgraded plan is yours forever.

You can reach us anytime at [email protected]. We would love to hear from you, whether it is a question, feedback, or just to say hello.

Still have questions?

We would love to hear from you.

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